REVIEWS
See what our clients are saying.
FENDOWLLC
16:10 20 Sep 23
This is the second time we have used PorchLight for a home inspection and in large part, our decision was based on what a great job they did the first time. On both occasions they were very responsive, did an excellent job and pointed out issues we would not have identified. Their communication was excellent, their report was very detailed and gave very good recommendations. If we ever need another home inspection, I would definitely use PorchLight again.
Lawrence Belland
00:12 05 Sep 23
We employed PorchLight to do the post-abatement radon test after we installed our SafeAir™ radon abatement system. As requested, they came the day after we finished and provided the test results 2 days later. They use the same precision radon monitors that we use, the Airthings Corentium Pro. Our radon level guarantee is the lowest in the nation at 1.7 Ci/l and we wanted the seller to be confident of the results, so we used an independent 3rd party. The results came in at 0.4 pCi/l which made the buyer and seller very happy. We'll use PorchLight again for future post abatement tests.
Josh Garner
17:23 28 Aug 23
Have done multiple home inspections with them over the years on my properties in Central OR. Always pleased with their professionalism, timeliness and communication. Highly recommend!
John Downey
18:59 20 Aug 23
PorchLight was asked to perform an inspection and was very responsive and timely. Their inspector did a very thorough evaluation of issues relating to the property. The inspection and report were detailed and helped us work with the seller in addressing some of the concerns. I would highly recommend this company if you are looking for a home inspection.
Lara Hodge
17:23 13 Aug 23
I've use PorchLight many times over the years because I trust them. In this business trust is everything. They are thorough but not slow. They don't miss a single thing. And they always answer questions making sure I understand whatever it is I had a question about. Love PorchLight!
Tad Scharpf
04:18 05 Aug 23
John Schwencke's inspection report on the house I am buying was great. He let me know what he inspected and how, what he found, and included photos to show any issues. It was very clear, while still being complete.
Paul Robinson
16:05 30 Jul 23
They were on time,and very professional. They made a very clean and easy to interpret report QUICKLY on completion. They have excellent communication during the process. I will use porch light again without hesitation.
Anthony Gustin
18:34 24 Jul 23
Amazing experience, professional report. Have worked with a bunch of different inspectors and PorchLight has by far been the best. Lucky to have them!
Brock H
04:47 24 Jul 23
The report was so much more than I'd expected. I'd ordered a buyer's inspection. It was arranged for with the Seller in just a couple of days. There was an incredible amount of detail, plus John added a detailed layout of each floor with measurements. A great extra.Especially helpful was the summary of recommendations - the owner agreed to deal with some of the major issues & I now have a To-Do list of things I want to take care of when I'm the new owner.I recommend them highly and will gladly use them again.
Dana Katz
19:25 17 Jul 23
We had a great experience with Porch Light. We have used them twice and both times were great experiences. They had honest conversations with us about issues in the properties and sent reports right away. Scheduling was easy and the inspectors were fantastic. Highly recommend.
Oskar Martin
16:59 05 Jul 23
He is really thoroughcame out same week for a good priceYou get a nice pdf with the full report and photos of any issues explaining stuff 👍 top notch
Casey Acaster
22:48 03 Jul 23
Daniel was super helpful with the inspection of our home purchase. I was able to tag along for the process and ask questions along the way. He went above and beyond in explaining each finding and offering advice for best ways to proceed with repairs. Overall a very informative experience that gave us a lot of peace-of-mind with this purchase. Wouldn't hesitate to hire PorchLight again for our next inspection.
Shelby Leigh
18:37 29 Jun 23
While the inspection was top notch and incredibly thorough, the customer service was concerning. I called to get a quote and was told the inspection would be $450 (I take thorough notes). After deciding to go with their company, I called back to schedule and was sent an invoice of $475. I had to call twice and emailed once before receiving a call back - I was asking if they could honor their original quote. The third woman I talked to about the matter (who I had to call because I still wasn't getting call backs) said that she had checked the transcripts of our call and the quote was $475. First of all, I was never notified that our call was being recorded which is illegal. Secondly, I believe she made up that story instead of simply just fixing the mistake and re-sending the invoice kindly and promptly. The kind of customer service where you gaslight your clients and give them the run-around really doesn't build trust that the actual service will be trustworthy. In retrospect, I should have not gone with the company but I hadn't realized until after the fact what had happened and that call recordings are illegal without consent. Such an unfortunate incident over $25. I would have been happy to let it slide had they just acknowledged what had happened and explained the difference in price.
Whitney Smith
22:52 28 Jun 23
Getting the appointment set up was easy. Everyone on the phone was friendly. The inspector Daniel was so kind and answered every question. He made the process smooth and the report was easy to understand.
Candace Meyer
19:34 29 May 23
Highly recommend!! John was great. His report was very detailed and easy to read.
Steve Smith
12:50 03 Mar 23
They work with our Realtor as the inspection was on then off then on again. Report came back very thorough point out many deficiencies and code violations that we were unaware of. Based on PorchLight Home Inspections report were decided to pass on this home. Money well spent! Thanks guys
Chris Lewis
19:01 17 Jan 23
I had a great experience using this company. They were able to quickly get my inspection completed the very next day from calling which was very unexpected. I was quoted a number over the phone that was a bit less then my actual invoiced amount. I called the company back and asked about this increased amount and 30 minuets later I received a call form the owner of the company willing to give me the reduced rate and to apologize for the miscommunication. This is incredibly great customer service. They didn't need to do that and went above and beyond what I expected in this situation.Besides all that ,the inspection was extremely through and helpful to see what I was getting myself into by buying a new property. It was sent in a very professional looking PDF via email the next day after the inspection. I will be recommending this company to friends and colleagues.
A'Leah Knight
16:28 10 Dec 22
John & his crew at Porchlight are friendly, professional & very good at what they do. They are detail oriented & thorough. I trust them & enjoy working with them.
Scott Smith
01:07 09 Sep 22
Should be zero stars. Do NOT use this company. Their inspector missed so many problems with the house. Warped windows, sagging door unit, failed windows that were loose & moved within the frames. His report said that he could not access the attic, what a joke. After we closed on the house my 65 year old husband climbed into the attic to look at the framing above the sagging door. He crawled around the whole space to find virtually no insulation in a majority of the space and some VERY sketchy looking framing. We had to pay a structural engineer to inspect and make sure the roof and door were sufficiently supported. Sure wish we could have been there when he “inspected”, we would not have paid for the shoddy work he did.
Richard White
22:31 22 Aug 22
Our home inspection was completed on schedule. The inspection was thorough and the documentation provided was helpful both for completing the purchase of our home and for planning maintenance into the future.
Chris & Emma Leyden
19:20 17 Aug 22
He was quick to schedule and to come through! His report was thorough but easy to understand! He also included pictures! Would use him again!
Jayme VanErden
21:28 12 Jun 22
Easy to get a quick appointment! Very friendly, knowledgeable and thorough. Would highly recommend!
Rich Beal
04:49 09 May 22
Last minute inspection was needed on a recent purchase, Porch Light fit us in immediately after our phone call. Very thorough inspection. There final report was done with the buyer in mind.
David Wisz
17:23 25 Apr 22
Daniel was very thorough, super helpful, and very clear with his explanation of the process AND his findings. I feel very confident moving forward with my home purchase knowing all the MUST DO's and NICE TO HAVE's.
Erich Brocker
19:26 01 Apr 22
They were easy to work with - were ontime - completed their inspection - and got us the results quickly - their report was digital and easy to read and the photos were helpful
Lindsay Gadsby
18:51 21 Mar 22
Porch Light’s entire crew is fantastic. The people who answer the phone and make appointments are nice and easy to work with. All the inspectors are thorough and professional. The inspection reports themselves are easy to read and explain any issues clearly.
Kathleen Gauden
21:44 14 Dec 21
Outstanding inspector! John did a very thorough and detailed inspection. He explained as he went along and answered all our questions. He was very professional with a great since of humor. I have a real estate background and have worked with many inspectors over the years. He is by far, the BEST! I would not use anyone else. Competitive pricing, detailed and accurate report, quick turn around.
Lisa Donahue
01:08 29 Nov 21
We had our brand new home inspected in 2017 by Porch Light and just sold our home in 2021. The inspector that the buyer used found several things that Porch Light missed, including a live wire right inside the crawl space (just hanging) and an entire row of shingles that were not stapled down and more ... Very dissatisfied as the live wire could have started a fire very easily. However, it was very easy to schedule and they were on time.
John Kiger
15:43 24 Nov 21
John's inspection was thorough and enlightening. We were buying a 100 year old home, so the details of the inspection were very important in understanding what we were getting into. His report came within 24 hours, with a lot of very good photos, and provided the information we needed to go through with the purchase.
Bronwyn Fullagar
14:22 19 Nov 21
Porch Light was able to inspect the home at short notice and Zack was very thorough and provided a prompt report. I had some questions about the report and John was able to speak with me on a Sunday to discuss the report in detail which I was really appreciated. Overall a great experience.
Katie Williams
20:35 03 Sep 21
Zack was extremely thorough and professional. As the buyer we were able to talk with him afterward and ask questions and have him show us things. It was very helpful to make us feel confident about our purchase. We received our digital report very quickly and it was super easy to navigate.
Allan Tompkins
18:12 03 May 21
I was very impressed with the services Porch Light Home Inspection performed. John was very thorough in his inspection of the house I'm purchasing. He pointed out items that I would have never thought about. Also, the report was very easy to follow with pictures, detailed explanations, and even pointed us in the right direction to remedy a couple issues. I highly recommend Porch Light!
